For game studios, agencies, and teams that need more than a standard package: infrastructure that grows with your project, with agreed service levels and a contact person who is reachable when it matters.
What matters is not company size but the level of reliability you need.
Game servers, lobby infrastructure, or web backends for live games – planned from early access to launch.
Predictable infrastructure for client projects and production systems, with clear lines of communication.
API backend, web app, or server cluster: a stable foundation for critical launch phases.
Discord communities, forums, and platforms that need to stay stable during events and growth.
Dashboards and platforms that an entire team relies on every day.
Multi-tier deployments, special network setups, or hybrid solutions by arrangement.
An outage at 2 a.m. is no small matter for a live game. That is why we agree on availability, escalation paths, and service levels with you before launch – so both sides know what applies.
A few details are enough for an initial assessment. Non-binding, confidential – and you get a reply from people who understand your setup.
Your details leave your browser only when you send the email yourself.
Typical questions before making a decision.
For anyone who needs more than a standard package: game studios, agencies, development teams with production systems, communities with many users, and businesses with internal platforms.
Yes. For projects with specific requirements for availability or response time, we discuss service levels before the contract is signed and put them in writing. Standard packages do not cover this.
You describe your project by email – type, expected load, requirements. We get back to you with an initial assessment and follow-up questions, and then work out a setup together.
Custom configuration, personal communication, prioritized escalation, and the willingness not to think in building blocks. It is not a more expensive standard package but a different model of collaboration.
Yes – dedicated resources, network configurations, multi-tier deployments, or specific software environments. The prerequisite is an agreement on feasibility, lead time, and terms.
As part of the agreement, we define preferred communication channels, such as a direct email contact with prioritized handling.
Yes, absolutely. We see ourselves as a reliable partner in the background; on request, we can also talk about white-label or reseller models.
Simple custom configurations within a few business days after agreement. For more complex projects, you should allow roughly 1–2 weeks for coordination, setup, and testing.
Special requirements, SLA wishes, or mission-critical availability – let us talk about it directly.
[email protected] · usually within 24 hours on business days