This English translation is provided for convenience only. In case of any discrepancy, the German version shall prevail.
Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
Withdrawal period
The withdrawal period is fourteen days from the date on which the contract was concluded.
Exercising the right of withdrawal
To exercise your right of withdrawal, you must inform us (Friedl & Friedl GbR, Vetschauer Straße 19, 01237 Dresden) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email).
You may use the model withdrawal form below for this purpose, but its use is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notice of exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notice of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees because of this reimbursement.
Special information on digital services (hosting)
If you have requested that we begin performing the service during the withdrawal period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal from this contract, in comparison with the total scope of the services provided for in the contract.
For contracts for the supply of digital content not supplied on a tangible medium, the right of withdrawal expires early if we have begun performing the contract after you have expressly consented to us beginning performance of the contract before the withdrawal period has expired, and you have confirmed your awareness that, by giving your consent, you lose your right of withdrawal once performance of the contract begins
The right of withdrawal may also expire if we have fully performed the service and began performance only after you gave your express consent and at the same time confirmed your awareness that you lose your right of withdrawal once we have fully performed the contract.
Model withdrawal form
(If you wish to withdraw from the contract, please complete and return this form.)
To: Friedl & Friedl GbR, Vetschauer Straße 19, 01237 Dresden
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service (*) / the purchase of the following goods (*):
__________________________________________________________
Ordered on (*) / received on (*): ________________________________________________
Name of the consumer(s): ________________________________________________
Address of the consumer(s): ________________________________________________
Signature of the consumer(s) (only if notified on paper): ________________________________________________
Date: ________________________________________________
(*) Delete as appropriate.
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